Repairs & Returns

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fill in the rma form

In today’s fast-paced, production-based world, field troubleshooting is done by changing complete circuit boards or complete assemblies. Gone are the days of time consuming troubleshooting to the component level. However, once a board is removed from production, it can be sent to Nidec for repair or evaluation. We offer a full service technician lab where board repairs are made. In addition to repairs, boards of “uncertain vintage” can also be sent in for retesting and/or verification.

Micro and maxi system controller boards from ADD32 DC drives are not repairable. (Part numbers 630264 and A18876-1).

If you need more information, email RMA@Nidec-Industrial.com. In order to send a board in for repair/evaluation we would like you to have a Returned Material Authorization (RMA) number first.

CAUTION:

Please package pc assemblies in ESD (Electro Static Discharge) approved packaging to prevent sensitive components from being damaged. Non-ESD packaging will void the warranty.

Return Material Authorization Form

Please fill in your email address and click Retrieve Info. If you are in our database the top of the form will populate for you.